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the blog.

Jenica Oliver Jenica Oliver

The Hidden Costs of Getting on Shelf in 2026

Landing a retail account is exciting, but getting on shelf is only the beginning. Here are the hidden costs emerging brands face in 2026—and how to prepare for a successful, sustainable retail presence.

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Jenica Oliver Jenica Oliver

How to Outthink the Competition: Competitive Analysis Tools Every Consumer Brand Should Be Using

How to Outthink the Competition: Competitive Analysis Tools Every Consumer Brand Should Be Using

Competitive analysis is more than just tracking prices or counting social followers—it’s about understanding why customers choose one brand over another and uncovering opportunities your competitors haven’t seen. For growing consumer product brands, mastering competitive analysis is essential for carving out a unique space in the market.

Move beyond surface-level scanning by combining three layers of intelligence:

  • Retail Shelf Audits: Observe how products are displayed and which packaging stands out.

  • Digital Performance Insights: Track reviews, ad efficiency, and engagement to measure marketing impact.

  • Consumer Sentiment: Use tools like ChatGPT, Google Trends, and social listening platforms to summarize what customers are saying about you and your competition.

Apply the four-lens framework for deeper research:

  • Brand story & positioning

  • Retail footprint

  • Pricing & promotion

  • Engagement metrics

Modern competitive analysis means using digital tools to visualize data, spot patterns, and identify “white-space opportunities” for your brand to own. The goal isn’t to outspend competitors—it’s to outthink them, positioning your brand with clarity, confidence, and foresight.

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Jenica Oliver Jenica Oliver

How to Turn Customers into Brand Advocates in 7 Easy Steps

How to Turn Customers into Brand Advocates

Building a brand is deeply personal—it’s about people, relationships, and the stories we create together. The true magic happens when your customers become your advocates, championing your brand with genuine enthusiasm. Brand advocates are loyal fans who voluntarily spread the word about your business, sway new prospects through authentic endorsements, and help you scale through the power of word-of-mouth marketing.

Start with Empathy: Make every experience personal. Greet your customers by name, remember their preferences, and tailor your communications. A handwritten note or a quick check-in after a purchase shows you care.

Foster Community: Loyalty isn’t transactional—it’s relational. The best customer loyalty programs feel like invitations to join a community, not just earn rewards. Celebrate not just purchases, but also reviews, referrals, and social shares.

Ignite Word-of-Mouth: Give your customers shareable moments they’ll want to talk about. Small gestures—like a thank-you message or a beautifully packaged order—can spark conversations and advocacy.

Empower Brand Ambassadors: Recognize your most passionate customers and invite them to join your ambassador community. Equip them with early access, branded swag, and public recognition.

Brand advocacy is about building something bigger than ourselves. When we lead with empathy, celebrate diversity, and invite our customers into the heart of our brands, we create communities where everyone’s voice matters.

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